DOES YOUR WEBSITE MAKE YOUR HEART SING? OR YOUR HEAD ACHE?
The public face of your business, your website generates leads, customers and revenue. It’s fundamental to the success of your business and for your peace of mind that it be available without interruption, 24/7. It also needs to reflect your business, with sales pages for each of your services that accurately show your customers you are the solution to their problems.
Once your site is live, it needs to stay that way. We want your heart to sing when you think about your website, not your head to ache.
WordPress is a flexible, well supported, easy to use content management system, but because it's open-source software it has vulnerabilities (the themes and plugins we use to make it achieve so much are built by a large diverse community of contributors).
WordPress core software changes regularly, to stay safe and secure and respond to the security events and improvements made by the community. This needs to be reflected with theme and plugin updates, downtime monitoring and reliable security protocols.
OUR CLIENT CARE PLANS DELIVER THIS AND MORE
UPDATES
Content and software updates are crucial to your site being relevant to customers and delivering a great user experience. Staying on top of core and plugin updates, and your business messaging, is essential and our client care plans deliver software updates AND time for content updates each month.
BACKUPS
Daily offsite backups mean should there be a problem, we can easily peel back to a clean site.
SECURITY
Updates and security measures ensure the best protection against hacking and malware.
UPTIME MONITORING
Site downtime can happen for a number of reasons – the most common of these is host server issues. We use dedicated wordpress hosting, and deliver a monthly uptime monitoring report.
STRATEGY AND CONTENT
Want a little more? With training, seo, digital strategy, content creation, we’re happy to give more support through our monthly plans with extras.
Read more about getting the best from your support time and how to use this for strategy as well as content.
SITE EVALUATION
Not sure what state your site is in? We can perform a website evaluation and report on what updates, clean ups, security and backup measures are needed before starting on a client plan with us. For more, visit our evaluation page
STARTER
$150 / Month
- Suitable for portfolio and business sites (without eCommerce or complex functions)
- SITE HOSTING WITH WPENGINE DEDICATED WP HOSTING
- MONTHLY WORDPRESS CORE SOFTWARE UPDATES
- MONTHLY THEME UPDATES
- MONTHLY PLUGIN UPDATES
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SITE BACKUPS
WITH RESTORE FUNCTION - SECURITY MONITORING
- MONTHLY MAINTENANCE REPORT
- MONTHLY ANALYTICS REPORT
- 1/2 HOUR OF CONTENT UPDATES/MONTH
- TRAINING VIDEOS (FOR SITES WE HAVE BUILT)
- ADDITIONAL SUPPORT, DESIGN AND DEVELOPMENT TASKS: $120/hr + GST (normally $150/hr + GST)
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SMALL BUSINESS
$250 / Month
- Suitable for established sites with Woocommerce, membership, events, catalog, LMS plugins & forum software
- WORDPRESS CORE SOFTWARE UPDATES
- WEEKLY CORE, THEME AND PLUGIN SOFTWARE UPDATES
- SITE BACKUPS WITH RESTORE
- SECURITY MONITORING
- MONTHLY MAINTENANCE AND ANALYTICS REPORT
- 1 HOUR SUPPORT AND CONTENT UPDATES/MONTH
- TRAINING VIDEOS FOR SITES WE HAVE BUILT
- BROKEN LINK SCAN AND REPAIR
- PRIORITY SUPPORT
- WEEKLY COMMENT SPAM REMOVAL
- ADDITIONAL SUPPORT, DESIGN AND DEVELOPMENT TASKS: $110/hr + GST (normally $150/hr + GST)
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STRATEGIC
$350 / Month
- For large sites & organisations. Includes support for Woocommerce, membership, events, catalog, LMS plugins and forum software.
- FORTNIGHTLY SEO CONSULT, COACHING CALL + SITE REVIEW
- WEEKLY DATABASE OPTIMISATION
- WEEKLY CORE + SOFTWARE UPDATES
- SITE BACKUPS WITH RESTORE
- SECURITY + UPTIME MONITORING
- MONTHLY MAINTENANCE, ANALYTICS + COMPETITIVE ANALYSIS REPORT
- 2 HOURS CONTENT UPDATE/MONTH
- SOCIAL MEDIA SCHEDULE
- BROKEN LINK SCAN + REPAIR
- PRIORITY SUPPORT
- WEEKLY COMMENT SPAM REMOVAL
- ACCESS TO OUR PREMIUM SOFTWARE LICENSES
- ADDITIONAL SUPPORT, DESIGN AND DEVELOPMENT TASKS: $100/hr + GST (normally $150/hr + GST)