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Care plans

[cs_content][cs_section bg_color=”hsla(0, 0%, 100%, 0.61)” parallax=”false” separator_top_type=”none” separator_top_height=”50px” separator_top_angle_point=”50″ separator_bottom_type=”none” separator_bottom_height=”50px” separator_bottom_angle_point=”50″ style=”margin: 0px;padding: 0px;”][cs_row inner_container=”true” marginless_columns=”true” style=”margin: 0px auto;padding: 0px 0px 20px;”][cs_column fade=”false” fade_animation=”in” fade_animation_offset=”45px” fade_duration=”750″ type=”1/1″ style=”padding: 0px;”][x_custom_headline level=”h2″ looks_like=”h3″ accent=”false”]Client Care Plans: TCB with our TLC[/x_custom_headline][/cs_column][/cs_row][cs_row inner_container=”true” marginless_columns=”false” style=”margin: 0px auto;padding: 0px;”][cs_column fade=”false” fade_animation=”in” fade_animation_offset=”45px” fade_duration=”750″ type=”1/1″ style=”padding: 0px;”][cs_text]Your website is critical – the public face of your business, it is the channel through which the world will find and engage with you. It’s fundamental to the success of your business and for your peace of mind that it be available for your audience 24/7 without interruption, and that it continue to support ongoing business growth.

Once your site is live, it needs to stay that way. WordPress is a flexible, well supported, easy to use content management system, but because it is ‘open source’ software (the original source code is modified and improved upon and the themes and plugins we use to make it achieve so much are built by contributors to the software) it has vulnerabilities. WordPress core software is updated regularly and this core change must be reflected with plugin upgrades. For this reason, updates, backups, downtime monitoring and reliable security protocols are essential.
[/cs_text][/cs_column][/cs_row][/cs_section][cs_section bg_color=”hsla(33, 100%, 93%, 0)” parallax=”false” separator_top_type=”none” separator_top_height=”50px” separator_top_angle_point=”50″ separator_bottom_type=”none” separator_bottom_height=”50px” separator_bottom_angle_point=”50″ style=”margin: 0px;padding: 0px;”][cs_row inner_container=”true” marginless_columns=”false” bg_color=”hsla(33, 100%, 93%, 0)” class=”cs-ta-center” style=”margin: 0px auto;padding: 0px;”][cs_column fade=”false” fade_animation=”in” fade_animation_offset=”45px” fade_duration=”750″ type=”1/3″ class=”cs-ta-center” style=”padding: 0px;”][x_custom_headline level=”h2″ looks_like=”h4″ accent=”false”]Updates[/x_custom_headline][x_image type=”circle” src=”https://lovecommunications.com.au/wp-content/uploads/Updates.gif” alt=”Love Communications Updates” link=”false” href=”#” title=”” target=”” info=”none” info_place=”top” info_trigger=”hover” info_content=””][cs_text class=”cs-ta-center”]Wordpress core software is updated regularly in response to improvements by the WP community. Plugins must be updated accordingly. Staying on top of core and plugin updates is essential.[/cs_text][/cs_column][cs_column fade=”false” fade_animation=”in” fade_animation_offset=”45px” fade_duration=”750″ type=”1/3″ style=”padding: 0px;”][x_custom_headline level=”h2″ looks_like=”h4″ accent=”false”]Backups[/x_custom_headline][x_image type=”circle” src=”https://lovecommunications.com.au/wp-content/uploads/backups.gif” alt=”” link=”false” href=”#” title=”” target=”” info=”none” info_place=”top” info_trigger=”hover” info_content=””][cs_text]Daily offsite backups mean should there be a problem, we can easily peel back to a clean site.[/cs_text][/cs_column][cs_column fade=”false” fade_animation=”in” fade_animation_offset=”45px” fade_duration=”750″ type=”1/3″ style=”padding: 0px;”][x_custom_headline level=”h2″ looks_like=”h4″ accent=”false”]Security[/x_custom_headline][x_image type=”circle” src=”https://lovecommunications.com.au/wp-content/uploads/Security.gif” alt=”” link=”false” href=”#” title=”” target=”” info=”none” info_place=”top” info_trigger=”hover” info_content=””][cs_text]Updates and security measures ensure the best protection against hacking and malware[/cs_text][/cs_column][/cs_row][/cs_section][cs_section bg_color=”hsla(0, 0%, 100%, 0.01)” parallax=”false” separator_top_type=”none” separator_top_height=”50px” separator_top_angle_point=”50″ separator_bottom_type=”none” separator_bottom_height=”50px” separator_bottom_angle_point=”50″ style=”margin: 0px;padding: 0px0 0px 10px;”][cs_row inner_container=”true” marginless_columns=”false” class=”cs-ta-center” style=”margin: 0px auto;padding: 0px;”][cs_column fade=”false” fade_animation=”in” fade_animation_offset=”45px” fade_duration=”750″ type=”1/3″ class=”cs-ta-center” style=”padding: 0px;”][x_custom_headline level=”h2″ looks_like=”h4″ accent=”false”]Uptime Monitoring[/x_custom_headline][x_image type=”circle” src=”https://lovecommunications.com.au/wp-content/uploads/Uptime-monitoring.gif” alt=”Love Communications uptime monitoring” link=”false” href=”#” title=”” target=”” info=”none” info_place=”top” info_trigger=”hover” info_content=””][cs_text]Site downtime can happen for a number of reasons – the most common of these is host server issues. We use dedicated wordpress hosting, and deliver a monthly uptime monitoring report.[/cs_text][/cs_column][cs_column fade=”false” fade_animation=”in” fade_animation_offset=”45px” fade_duration=”750″ type=”1/3″ style=”padding: 0px;”][x_custom_headline level=”h2″ looks_like=”h4″ accent=”false”]Strategy and Content[/x_custom_headline][x_image type=”circle” src=”https://lovecommunications.com.au/wp-content/uploads/strategy.gif” alt=”” link=”false” href=”#” title=”” target=”” info=”none” info_place=”top” info_trigger=”hover” info_content=””][cs_text]Want a little more, with training, seo, digital strategy, content creation? We’re happy to give more support through our monthly plans with extras.[/cs_text][/cs_column][cs_column fade=”false” fade_animation=”in” fade_animation_offset=”45px” fade_duration=”750″ type=”1/3″ style=”padding: 0px;”][x_custom_headline level=”h2″ looks_like=”h4″ accent=”false”]Site Evaluation[/x_custom_headline][x_image type=”circle” src=”https://lovecommunications.com.au/wp-content/uploads/evaluation-1.gif” alt=”” link=”false” href=”#” title=”” target=”” info=”none” info_place=”top” info_trigger=”hover” info_content=””][cs_text]Not sure what state your site is in? We can perform a website evaluation and report on what updates, clean ups, security and backup measures are needed before starting on a client plan with us. For more, visit our evaluation page[/cs_text][/cs_column][/cs_row][/cs_section][cs_section bg_color=”hsla(33, 100%, 93%, 0.02)” parallax=”false” separator_top_type=”none” separator_top_height=”50px” separator_top_angle_point=”50″ separator_bottom_type=”none” separator_bottom_height=”50px” separator_bottom_angle_point=”50″ style=”margin: 0px;padding: 05px 0px 30px;”][cs_row inner_container=”true” marginless_columns=”false” style=”margin: 0px auto 25px;padding: 0px;”][cs_column fade=”false” fade_animation=”in” fade_animation_offset=”45px” fade_duration=”750″ type=”1/1″ style=”padding: 0px;”][x_custom_headline level=”h2″ looks_like=”h3″ accent=”true” class=”cs-ta-center man”]Pricing Plans[/x_custom_headline][cs_text]We’ll support you with our technical expertise so you can do the heavy lifting: building and innovating in your business, strengthening relationships with your customers, your team and your network. Ensuring the smooth operation of your site is our priority. Any questions, please contact us.[/cs_text][/cs_column][/cs_row][cs_row inner_container=”true” marginless_columns=”false” style=”margin: 0px auto;padding: 0px;”][cs_column fade=”false” fade_animation=”in” fade_animation_offset=”45px” fade_duration=”750″ type=”1/1″ style=”padding: 0px;”][cs_pricing_table columns=”3″ class=”mbn”][cs_pricing_table_column title=”Starter” featured=”false” currency=”$” price=”150″ interval=”Per Month”][x_icon_list]
[x_icon_list_item type=”check”]Software Core Upgrades[/x_icon_list_item]
[x_icon_list_item type=”check”]Software Plugin Upgrades[/x_icon_list_item]
[x_icon_list_item type=”check”]Site Backups with restore[/x_icon_list_item]
[x_icon_list_item type=”check”]Security monitoring[/x_icon_list_item]
[x_icon_list_item type=”check”]Uptime monitoring[/x_icon_list_item]
[x_icon_list_item type=”check”]Monthly maintenance Report[/x_icon_list_item]
[x_icon_list_item type=”check”]Training video Updates[/x_icon_list_item]
[x_icon_list_item type=”check”]Google Analytics Report[/x_icon_list_item]
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[button href=”/shop/” size=”large”]Sign up[/button][/cs_pricing_table_column][cs_pricing_table_column title=”Standard” featured=”true” featured_sub=”Most Popular!” currency=”$” price=”250″ interval=”Per Month”][x_icon_list]
[x_icon_list_item type=”check”]Software Core Upgrades[/x_icon_list_item]
[x_icon_list_item type=”check”]Software Plugin Upgrades[/x_icon_list_item]
[x_icon_list_item type=”check”]Site Backups with restore[/x_icon_list_item]
[x_icon_list_item type=”check”]Security Monitoring[/x_icon_list_item]
[x_icon_list_item type=”check”]Uptime Monitoring[/x_icon_list_item]
[x_icon_list_item type=”check”]Monthly Maintenance Report[/x_icon_list_item]
[x_icon_list_item type=”check”]Training Video Updates[/x_icon_list_item]
[x_icon_list_item type=”check”]Google Analytics Report[/x_icon_list_item]
[x_icon_list_item type=”check”]Broken Link Scan and Repair[/x_icon_list_item]
[x_icon_list_item type=”check”]Monthly Coaching Call and Site Review[/x_icon_list_item]
[x_icon_list_item type=”check”]Priority Support[/x_icon_list_item]
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[button href=”/shop/” size=”large”]Sign Up[/button][/cs_pricing_table_column][cs_pricing_table_column title=”Strategic” featured=”false” currency=”$” price=”350″ interval=”Per Month”][x_icon_list]
[x_icon_list_item type=”check”]Core + Plugin Upgrades[/x_icon_list_item]
[x_icon_list_item type=”check”]Site Backups with restore[/x_icon_list_item]
[x_icon_list_item type=”check”]Security + Uptime Monitoring[/x_icon_list_item]
[x_icon_list_item type=”check”]Monthly Maintenance Report[/x_icon_list_item]
[x_icon_list_item type=”check”]Training Video Updates[/x_icon_list_item]
[x_icon_list_item type=”check”]Broken Link Scan + Repair[/x_icon_list_item]
[x_icon_list_item type=”check”]Fortnightly Coaching Call + Site Review[/x_icon_list_item]
[x_icon_list_item type=”check”]Priority Support[/x_icon_list_item]
[x_icon_list_item type=”check”]Advanced Analytics Report[/x_icon_list_item]
[x_icon_list_item type=”check”]Competitive Analysis[/x_icon_list_item]
[x_icon_list_item type=”check”]Search Engine Optimisation[/x_icon_list_item]
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[button href=”/shop/” size=”large”]Sign Up[/button][/cs_pricing_table_column][/cs_pricing_table][/cs_column][/cs_row][/cs_section][cs_section bg_color=”hsla(0, 0%, 100%, 0.61)” parallax=”false” separator_top_type=”none” separator_top_height=”50px” separator_top_angle_point=”50″ separator_bottom_type=”none” separator_bottom_height=”50px” separator_bottom_angle_point=”50″ style=”margin: 20px 0px 0px;padding: 0px 0px 45px;”][cs_row inner_container=”true” marginless_columns=”false” style=”margin: 0px auto 25px;padding: 0px;”][cs_column fade=”false” fade_animation=”in” fade_animation_offset=”45px” fade_duration=”750″ type=”1/1″ style=”padding: 0px;”][x_custom_headline level=”h2″ looks_like=”h3″ accent=”true” class=”cs-ta-center man”]Frequently Asked Questions[/x_custom_headline][/cs_column][/cs_row][cs_row inner_container=”true” marginless_columns=”false” style=”margin: 0px auto;padding: 0px;”][cs_column fade=”true” fade_animation=”in” fade_animation_offset=”45px” fade_duration=”750″ type=”1/2″ class=”cs-ta-left” style=”padding: 0px;”][x_accordion link=”true” id=”faq-1″][x_accordion_item title=”Why do I need to update?” open=”false”]

WordPress is ‘Open Source’ software – this means that it’s improved and built upon by a wide range contributors, making it a fluid, innovative framework. Enhanced by plugins that can solve virtually any problem, there is a great deal of activity and flux, but, consequently, access points for malware and vulnerabilities. Upgrades to the wordpress core happen in response to these vulnerabilities, as well as changes in the digital space. They need to be managed to protect your site and keep it as well-oiled a machine as it can be.

[/x_accordion_item][x_accordion_item title=”Why use wordpress?” open=”false”]

The power of wordpress outweighs the risk. The wordpress community are constantly innovating and solving problems you may not even know you’ll have. As long as we keep the software and plugins updated and compatibilities post the updates checked (plugins and core can be just like people… they don’t always get along, but good management can smooth the choppiest of seas), you’ve got a great, robust site framework that is infinitely elastic to grow as you grow.

[/x_accordion_item][x_accordion_item title=”Does the plan include content updates?” open=”false”]

Content updates are essential to keep google indexing your site, and for keeping your audience interested. I am happy to make content updates and changes for you, charged hourly.

[/x_accordion_item][/x_accordion][/cs_column][cs_column fade=”false” fade_animation=”in” fade_animation_offset=”45px” fade_duration=”750″ type=”1/2″ style=”padding: 0px;”][x_accordion link=”true” id=”faq-2″][x_accordion_item title=”What is uptime monitoring?” open=”false”]

We use stable, secure wordpress specialist hosting, but the reality is, sites can go down. This could be due to a hosting server hiccup, too many visitors accessing website simultaneously, errors in database management or even a natural disaster… there are many things that can go wrong at any point in time and it’s a given that there will be downtime on your site from time to time. Even Google’s services, which are presumably the most stable on Earth, go down once in awhile. For example, Gmail experienced a very brief outage that was barely noticed by anyone on December 18, 2014. Outages can happen for various reasons.
For this reason, we use tools that give instant notification if something’s amiss. A simple hiccup is acceptable… Too much downtime and we look at a different hosting solution or run diagnostics on your site.

[/x_accordion_item][x_accordion_item title=”What is security monitoring?” open=”false”]

The security tools we use send notifications of suspicious activity – login attempts, malware or hack incursions and spam visits. Sadly, no site is too small or too large for unwelcome activity, but with best practice in place – security monitoring and core and plugin software updates, as well as daily backups, we’re forewarned and forearmed

[/x_accordion_item][x_accordion_item title=”What will be discussed in a consulting call?” open=”false”]

During a monthly consulting call we’ll make sure your success markers are being reached and if not, how can we redirect energy. We’ll also discuss new innovations and suggestions for your site, how to improve audience reach and visibility, how to build your community and trust in your brand and any other issues that you need to talk about. A monthly or weekly consult keeps you in touch with your site and keeps us both moving in the same direction – supporting your business to be the best it can be.

[/x_accordion_item][/x_accordion][/cs_column][/cs_row][/cs_section][cs_section parallax=”false” separator_top_type=”none” separator_top_height=”50px” separator_top_angle_point=”50″ separator_bottom_type=”none” separator_bottom_height=”50px” separator_bottom_angle_point=”50″ style=”margin: 0px;padding: 45px 0px;”][cs_row inner_container=”true” marginless_columns=”false” style=”margin: 0px auto;padding: 0px;”][cs_column fade=”false” fade_animation=”in” fade_animation_offset=”45px” fade_duration=”750″ type=”1/1″ style=”padding: 0px;”][x_callout title=”Contact Us” message=”For any questions you have about our client care plans” type=”center” button_text=”Contact Love Communications” circle=”false” button_icon=”phone” href=”/make-contact/” href_title=”” target=””][/cs_column][/cs_row][/cs_section][/cs_content]